Diálogo

CHARLA DE VENTAS: EL CIERRE - COMPRANDO LLANTAS

  (Sales Pitch: the closing. Buying tires)

(El cliente desea llantas y pregunta al empleado el precio.)

(The client wishes to buy tires and asks the employee the price.)

Cliente : Buenos días. Necesito llantas para mi automóvil. ¿Qué tipo de llantas me aconseja comprar?

Client: Good Morning. I need tires for my car. What type of tires do you suggest I should buy?

Empleado: Yo le aconsejo comprar llantas anchas. Son convenientes para automóviles de familias grandes.

Employee: I would suggest buying wide tires. They are suitable for big family automobiles.

Cliente : ¿Qué beneficios tienen las llantas anchas?

Client: What benefits the wide tires have?

Empleado: Dan mayor estabilidad al auto y más seguridad para su familia. ¿Desea comprar dos llantas anchas o cuatro?

Employee: They provide more firmness to the car  and safety for your family. Do you want to buy two or four wide tires?

Cliente : Deseo comprar cuatro llantas anchas para mi automóvil.

Client: I want to buy four wide tires for my automobile.

Marketing to Hispanics. Men usually make decisions when purchasing automobiles and their  accessories. The family and their well being is very important when selecting accessories that could impact the family.

EJERCICIO DE COMPRENSION

Comprehension exercise

1) ¿Qué pregunta el cliente?

  (What is the client asking?)

2) ¿Porqué las llantas anchas son convenientes para familias grandes?

  (Why are wide tires convenient for big families?)

3) ¿Cuántas llantas desea comprar el cliente?

  (How many tires does the client wish to buy?